Am I Tripping?!
Support · The Help Desk Is In Session

State your case.

Something not working? Purchase acting up? Check the docket below —
or take it straight to the clerk.

Email support · trippingapp.help@gmail.com
Today's Docket — Frequently Filed Cases
Case No. 001

I paid, but my tickets never showed up.

Verdict

Force-quit the app and reopen it — purchases usually land within a minute. Still missing after 10 minutes? Email us with your Apple receipt and we'll make it right.

Case No. 002

I got a new phone. Where did my tickets go?

Verdict

Your balance is tied to your Apple ID via iCloud. Sign in to the same Apple ID on your new device, open the app, and your tickets follow you.

Case No. 003

Can I get a refund?

Verdict

All purchases go through Apple, so refunds do too. Request one at reportaproblem.apple.com — Apple reviews and decides directly.

Case No. 004

Who can see my drama?

Verdict

Just you and the judges. There's no feed, no accounts, no public anything. Your cases stay on your device and your private iCloud. Nobody else's business.

Case No. 005

How do I delete my data?

Verdict

Delete the app to remove everything stored on your device. Want your iCloud-synced data cleared too? Email us and we'll walk you through it.

Case No. 006

The judge's verdict never loaded.

Verdict

Check your connection and try again — your ticket isn't spent until a verdict is delivered. If a ticket was deducted without a verdict, email us and we'll restore it.